Recently, Tesla (Shanghai) Co., Ltd. filed a recall plan with the State Administration for Market Regulation in accordance with the requirements of the "Regulations on the Management of Recalls of Defective Automobile Products" and the "Implementation Measures of the Regulations on the Management of Recalls of Defective Automobile Products". Starting from May 23, 2022, some domestic Model 3 and Model Y electric vehicles with production dates between October 19, 2021 and April 26, 2022 will be recalled, a total of 107,293 vehicles.
Some vehicles within the scope of this recall have information when preparing for DC fast charging or during DC fast charging. The central processor of the entertainment system may not be cooled sufficiently, causing the central processor to slow down and the central touch screen display to be sluggish. In severe cases, the central processor may restart, causing the display to be unable to display. When the above-mentioned fault occurs, the reversing image, windshield (defrost, defog and wiper) function settings, driving gear display and indicator lights will not work properly. In extreme cases, it will increase the risk of vehicle collision and pose safety risks. Hidden danger.
Tesla (Shanghai) Co., Ltd. will use vehicle remote upgrade (OTA) technology to upgrade vehicles within the recall scope free of charge As of 2022.12.3.3 or subsequent software versions, the upgraded vehicle will mitigate the rise in CPU temperature when preparing for DC fast charging or during DC fast charging to prevent it from slowing down or restarting. For vehicles that cannot be recalled through vehicle remote upgrade (OTA) technology, Tesla (Shanghai) Co., Ltd. will contact relevant users through the Tesla Service Center to upgrade the vehicle software for free to eliminate safety hazards.
Emergency measures: Before the vehicle recall is implemented, users should drive the vehicle with caution when preparing for fast charging. After receiving the recall software update notification, users should upgrade the vehicle software as soon as possible.
Tesla (Shanghai) Co., Ltd. will notify relevant car owners in an effective way, and the Tesla Service Center will also proactively contact relevant owners Car owners, arrange a recall. Users can call the Tesla customer service hotline: 400-910-0707 via mobile phones and landlines for consultation. In addition, you can also log on to the website dpac.samr.gov.cn, www.recall.org.cn, and follow the WeChat public account (SAMRDPAC) to learn more information and report defect clues.
Editor: Wang Yifei